How not to give help over the phone

Her: Student Housing – how may I help you?
Me: Hi, I’m trying to fill in the on-line summer housing registration form but it’s not allowing me to complete the Zip Code/Postal Code section properly. I’m in Canada and need to use letters but it won’t allow that.
Her: It should work.
Me: Yes, but I’m using letters [...]

Disappointment in Domestic Land :(

I was bitten by the domestic bug yesterday. I cleaned the entire apartment (but not the tub… I’m a slacker, I know) then spent the day in the kitchen. I loved it! I made guacamole, hummus, lime chicken skewers, made a big veggie platter and then… disappointment… big time.
This was for a ‘games night’ down [...]

Huff and Grr!

Annoyances – they happen all the time, but when they are crammed into a two hour time slot during an activity that is meant to be enjoyable they are no longer annoyances but giant thorns in my side.
We have a concert on Sunday – fine. But don’t make us rehearse a piece that we clearly [...]